Community merges with People Analytics to make the invisible visible, providing you with key data on user activity and behavior within this social network.
In addition, this synergy will allow you to strengthen informal communication channels, understand the pulse of your organization, and boost engagement like never before.
What metrics are available?
User Metrics:
- Total: shows the total number of active users within the platform.
- Creators: shows the total number of users who have published content in Community during a given time period.
- Readers: shows the total number of users who have read content in Community during a given time period.
- Reactors: shows the total number of users who have commented on or reacted to content in Community during a given time period.
Adoption and engagement metrics:
- Adoption: shows how usage of the platform has evolved over a specific time period. Use this information to identify growth trends or declines in engagement.
- Top active users: displays the 10 most active users in Community. Use this information to identify the most engaged employees.
- Activity map: displays a heatmap showing the days and times of highest activity in Community. Use this information to identify usage patterns and schedule content during peak engagement periods.
- Content created: shows the total number of posts created during a specific time period. Use this information to assess content creation consistency, identify spikes in activity, and analyze how content production evolves over time.
Channel Metrics:
- Posts by channel: displays the 10 channels with the highest volume of published content. Use this information to identify the most active and engaging channels for users.
With this integration, you’ll gain a 360º view of how Community is used within your company, allowing you to understand trends and interaction patterns among employees deeply. You’ll also be able to make data-driven decisions, optimizing your communication strategy with accurate and relevant insights to maximize the impact of your actions. And of course, you’ll save a significant amount of time by accessing all the relevant information in one single place.
To start using this integration, follow this route:
Company >> People Analytics >> Community.
Access all key information at a glance with our charts, designed for quick and easy understanding. Additionally, when you need to download the results, simply click the download icon located at the top right.
The integration of Community and People Analytics reveals a path toward a greater purpose: how organizations understand and manage their internal communication.
P.S. Don’t have Community yet? Let’s talk! Contact our sales team and discover how to implement this tool in your company.